24/7 Canvas Support

On this page:

Canvas Support

For technical assistance, the Canvas helpdesk staff are standing by 24/7 to assist you.

Finding Support Resources in Canvas

You can locate the "Help" button on your Canvas Global Navigational Menu at the bottom.

Canvas Help Menu location

Once you select the Help Icon a list of Canvas Resources will appear containing all available Faculty and Student Support related assistance.

Canvas Help Menu

Student Support in Canvas

  1. Guides and Resources available in the Canvas Guides will help troubleshoot technical issues in Canvas.
  2. Canvas Chat is a live messaging service where Faculty and Students alike can queue up to quickly chat with Canvas Help Desk Members.
  3. Direct assistance via the Canvas Phone Helpdesk is available 24/7.
  4. If your issue cannot be resolved by any of other options. Reporting a problem ticket will allow the next available Canvas Administrator troubleshoot the issue.
92108